Log into Spotify with your username and new password. Click on the arrow next to your username, and then select Settings from the drop-down menu. Wait for the reset link to be emailed to you (check your spam folder to see if it’s hiding there). Note: If this page asks you to confirm your old password (it’s not supposed to do that!), please open the page in a different browser or in a private browsing session. To have your password reset, please head over here and enter your email address then click Send. Please make sure you log in using 'firstname.lastname' as username instead of your email. We're sorry to hear you’re having problems logging in with your username and password. Nice to see they respond so quickly.within a few hours!! but only use firstname.lastname to log in) As I had not selected a user name I just assumed I would input my whole email address. Have been successfully using Spotify until yesterday. ![]() It seems that I was just to use the first part of my email address not the whole address. Spotify unable to log in/connect 529 Views 3 Replies 3 Participants Last post by Greg S, Greg S Discussion starter Hi all. Thanks again! Here is the response from the support team. Unable to log into spotify app on iphone or ipad.
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